How we can help you?
| Opening Hours | Weekdays: 9am - 3pm |
| Consult Fee | $18 Nett (acute) $0 Nett (chronic) |
| Delivery | $5 (Standard 6-hr) $10 (Express 3-hr) |
| Payment Methods |  |
| Remedy A.I. App | Free to use! |
| Clinic Provider | Digital Health Clinic |
| +65 88977900 (WhatsApp only number) | |
| FAQ | Do you provide hardcopy MCs? We do not provide physical MCs. Our DigiMCs are issued under mc.gov.sg. Sample DigiMC (All MCs require a professional assessment by Doctor over video consult prior to being issued.) |
Licensed Telemedicine Provider
With just one-click, you can join today's queue to see a Doctor over Video Call.
Anyone can use Remedy.
Teleconsult, also known as teleconsultation or telemedicine, is a form of healthcare delivery that uses digital technology to provide remote consultations between patients and healthcare professionals. It allows patients to receive medical advice, diagnosis, and treatment from the comfort of their homes or other locations.
Teleconsultations utilize platforms like video conferencing software (e.g., Zoom), phone calls, or mobile apps.
Healthcare professionals assess patients' conditions through video or phone, asking questions, and potentially reviewing medical history or test results.
Based on the assessment, doctors can provide advice, prescribe medication, or recommend further action, including in-person follow-up appointments.
Patients can access care from anywhere, saving travel time and effort. Accessibility: It can be particularly beneficial for those in rural areas or with mobility issues.
Teleconsultations can be more affordable than in-person visits, as they often involve reduced travel and waiting times.
Teleconsults can facilitate communication and coordination between different healthcare providers.
Teleconsults are generally not suitable for urgent or emergency medical conditions.
Patients need access to reliable internet or phone service and a device (computer, smartphone, tablet) to participate.
Teleconsultation platforms should be secure to protect patient data. Patient Engagement: Patients need to be comfortable with technology and be able to understand and follow instructions.
Teleconsultation platforms should be secure to protect patient data. Patients need to be comfortable with technology and be able to understand and follow instructions.
| Remedy App (Health A.I.) | Free to use for Everyone |
| Consultation Hours | Weekdays: 9am - 3pm Closed on Weekends & Public Holidays |
| Consult Fee | $18 Nett |
| Delivery (if applicable) | $5 (Standard 6-hr) $10 (Express 3-hr) |
| Payment Methods | PayNow , Credit Card |
| Telemedicine Provider | Digital Health Clinic View License |
Headquarters | |
We are 100% Legit.
Fully-licensed SMC Doctors & Fam. Physicians
MOH-accredited Telemedicine Provider
MOH-License
No you don't need to download any app!
Everything is browser-based. Our Remedy App is a Web App that is meant to help you better manage your health conditions. It comprises Health Analysis, Targets, Recommendations, Medications, Telehealth Functions. You can order your medicines easily conveniently (Note: some medicines will need a Doctor Consult).
Yes. Medicines are optional.
The consult fee is $18 Nett.
MCs are legitimate as long as they are issued by SMC-registered doctors. As the MC is a computer-generated MC, the doctor's signature is not required. The doctor's name and MCR number are stated on the DigiMC. To further cement its authenticity, ensure that the digital MC is issued from the https://mc.gov.sg domain.
At Remedy.sg, your health and convenience are our top priorities. Our medical certificates are issued by qualified and registered Singapore Doctors under Digital Health Clinic [Ministry of Health License No: R/23M1175/MDS/001/232] . All our physicians are proud members of the Singapore Medical Council (SMC). Our meticulous selection process includes thorough background checks, credential verification, and personal interviews, all part of our commitment to bringing you professional care in telemedicine services.
Standard Delivery (within 6-hours of order)
Express Delivery (within 3-hours of order)
Do make sure you are available at home to receive the parcel, or give clear instructions on where to place your parcels. All cold-chain items will need to be received in-person.
If you are not around during the first delivery attempt, the courier will contact you again to arrange another delivery on the same day or next working day. If you remain uncontactable, the parcel will be returned to the pharmacy and re-delivery fee of $10 will be incurred.
Our average wait times is usually 0 to 10 minutes. Drop us a WhatsApp to enquire on waiting times. We endeavor to make the process to seeing a Doctor as quick and seamless as possible.
There will be situations where assessment of your condition via tele-consult cannot be achieved safely. Our doctors will advise the necessary cause of action which may include visiting your nearest clinic or heading to the nearest A&E department. No fees will be charged. Digital MCs will not be issued in these cases as well.
2-way Audio Visual communication is a legal requirement for tele-consultation in Singapore. No fees will be charged in this case, and you are advised to visit a clinic for a face to face consultation of your condition.
No, you do not need to purchased the prescribed medication(s). However, existing guidelines do not allow for electronic prescription of our medication.
We do not accept appointments for now. Do drop us a WhatsApp between 9am - 3pm on Weekdays (excl Weekends and PH) whenever you are ready to see a Doctor, and we add you into queue directly. Doctor in most cases, will be able to see you within 10 minutes*.
*Wait times during peak hours (usually Monday Mornings) can be 20-30 minutes.
