Teleconsultation relies on technology, including stable internet connections and compatible devices, to facilitate communication between patients and healthcare providers. If a patient lacks access to the necessary technology or if there are connectivity issues that impede the quality of the consultation, a doctor may opt to decline the teleconsultation request to ensure the effectiveness and safety of the interaction.

Healthcare regulations and licensing requirements vary from region to region, and some jurisdictions may impose limitations on the practice of telemedicine. Doctors are obligated to adhere to these regulations to ensure compliance with professional standards and avoid potential legal repercussions. Therefore, if providing teleconsultation services is not permitted or feasible due to regulatory constraints, a doctor may be compelled to reject a patient's request for a tele-consult.

In certain situations, a doctor may have concerns about the patient's safety or well-being that cannot be adequately addressed through teleconsultation alone. For example, if there are indications of a potentially life-threatening condition that requires immediate medical attention, the doctor may advise the patient to seek care at an emergency department or schedule an urgent in-person visit to ensure timely intervention and management.

Doctors have different areas of expertise and may feel that they are not sufficiently qualified or equipped to address certain medical issues through teleconsultation. In such cases, they may recommend seeking care from a specialist or healthcare provider who has the necessary skills and resources to manage the patient's condition effectively.

While it is within a doctor's discretion to reject a request for a tele-consult, it is essential to understand that their decision is rooted in considerations of patient safety, clinical appropriateness, and regulatory compliance. Patients should communicate openly with their healthcare providers about their preferences and concerns regarding teleconsultation, and together, they can determine the most suitable course of action for addressing their medical needs. Ultimately, the goal of tele-consultation is to enhance access to healthcare services while ensuring the delivery of safe, effective, and patient-centered care.

Finally, don't worry! We do not charge anything if Doctor deems during the video consultation that tele-consultation is unsuitable and advises not the proceed.